Refund policy
Return & Refund Policy
30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of receiving your item to request a return.
Eligibility Criteria
To be eligible for a return, your item must meet the following conditions:
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Unworn or unused
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In its original packaging
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All original tags intact
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Accompanied by a receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at info@sitnpurchase.com.
Once your return request is approved, we will provide:
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A return shipping label
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Instructions on how and where to send your package
Note: Items returned without prior return approval will not be accepted.
Damages and Issues
Please inspect your order upon arrival. If the item is damaged, defective, or incorrect, contact us immediately at info@sitnpurchase.com so we can resolve the issue promptly.
Exchanges
No Exchanges are offered
Refunds
Once your return is received and inspected, we’ll notify you of the approval status.
If approved:
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A refund will be issued to your original payment method within 10 business days
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Your bank or credit card provider may take additional time to post the refund
If more than 15 business days have passed since your refund was approved, please contact us at info@sitnpurchase.com.
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